1. Agreement to Terms
By accessing or using any service provided by Quantivo LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
These Terms apply to all visitors, users, and clients of quantivo.host and any related domains, subdomains, or services operated by Quantivo LLC.
2. Description of Services
Quantivo LLC provides web hosting, domain registration, cloud infrastructure, SSL certificates, email hosting, and related digital services. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.
3. Account Registration
To use our services, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you suspect unauthorized use of your account.
You must be at least 18 years of age to register for an account. By registering, you represent and warrant that you meet this requirement.
4. Acceptable Use Policy
You agree to use Quantivo services only for lawful purposes. The following activities are strictly prohibited:
- Hosting, transmitting, or distributing illegal content, including but not limited to child sexual abuse material, content that violates intellectual property rights, or content that promotes illegal activities
- Sending unsolicited commercial email (spam) or engaging in any form of bulk email marketing without proper consent
- Conducting or facilitating distributed denial-of-service (DDoS) attacks or any form of network abuse
- Storing or distributing malware, viruses, spyware, or any other malicious software
- Mining cryptocurrencies or engaging in computationally intensive activities without prior authorization
- Reselling our services without a formal reseller agreement with Quantivo LLC
- Attempting to gain unauthorized access to any system, network, or data
- Using our services to harass, threaten, or harm any individual or organization
Violation of this policy may result in immediate account suspension or termination without refund.
5. Payment and Billing
All fees for Quantivo services are due in advance as specified at the time of order. We accept major credit cards and other payment methods as displayed in our client portal. All prices are listed in US Dollars unless otherwise stated.
Quantivo LLC reserves the right to change pricing with at least 30 days' written notice to active customers. Continued use of services after a price change constitutes acceptance of the new pricing.
Invoices not paid within 14 days of the due date may result in service suspension. Accounts suspended for non-payment may be terminated after an additional 30 days, and all data associated with such accounts may be permanently deleted.
6. Refund Policy
We offer a 30-day money-back guarantee for new shared hosting accounts. This guarantee does not apply to domain registrations, dedicated servers, VPS services, or any service used in violation of our Acceptable Use Policy. To request a refund, contact us at [email protected] within 30 days of your initial purchase.
7. Service Level Agreement (SLA)
Quantivo LLC commits to a 99.9% network uptime for all shared hosting and VPS services, measured on a monthly basis. Scheduled maintenance windows, which will be communicated at least 24 hours in advance, are excluded from uptime calculations. In the event that we fail to meet this SLA, you may be eligible for service credits as detailed in your service agreement.
8. Data and Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information as described in the Privacy Policy.
You are solely responsible for maintaining appropriate backups of your data. While Quantivo may offer backup services, we do not guarantee the availability or integrity of any backup copy. We strongly recommend maintaining your own independent backups.
9. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on quantivo.host are the property of Quantivo LLC or its licensors. You may not reproduce, distribute, or create derivative works without express written permission from Quantivo LLC.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Quantivo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services.
Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the total amount paid by you to Quantivo LLC in the 12 months preceding the event giving rise to the claim.
11. Termination
Either party may terminate services at any time. You may cancel your account through the client portal. We reserve the right to terminate or suspend accounts that violate these Terms, with or without prior notice, depending on the severity of the violation.
Upon termination, your right to use our services ceases immediately. We may delete your account data in accordance with our data retention policies.
12. Governing Law
These Terms shall be governed by the laws of the State of Wyoming, United States of America, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Sheridan County, Wyoming.
13. Changes to Terms
Quantivo LLC reserves the right to update these Terms at any time. We will notify registered clients of material changes via email at least 14 days before the changes take effect. Continued use of our services after such notice constitutes your acceptance of the updated Terms.
14. Contact Information
For questions regarding these Terms of Service, please contact us:
Quantivo LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email:
Phone: +1 (307) 310-8998